GroomFit · Legal

Privacy Policy

Last updated: 25 October 2026

What we collect, why we collect it, and the control you have over it.

Our commitment

GroomFit (GroomFit, BrideFit and CoupleFit) coaches grooms, brides and couples online. We use the information you share only to deliver and improve your coaching. This policy explains what we collect, why, who can see it, and how you can control it. It applies to this website, our chatbot and our coaching on WhatsApp, calls and email, for clients in India and abroad.

What we collect

Depending on how you use us, we may collect:

Contact details: name, phone number, email address and city or country
Wedding and fitness information: wedding date, current weight and measurements, goals, training and food preferences, and any health notes you choose to share
Photos: progress or posture photos, only if you send them to your coach
Messages: what you send us on WhatsApp, email or calls, and what you type into our website chatbot
Payment details: a record of your payment (amount, date, reference). We do not store your card or UPI credentials
Website usage data: pages visited, device and approximate location, collected through Google Analytics

Health notes are sensitive. Share only what your coach needs to keep your plan safe, and tell us if you want something removed.

How we use it

To build your workout and diet plan and adjust it as you progress
To communicate with you through the programme on WhatsApp, calls or email
To confirm payments, handle refunds and keep business records
To answer questions and improve our website, guides and service
To meet legal or tax obligations

We contact you for marketing only if you asked about our programmes or opted in, and you can say stop at any time.

Clients outside India

GroomFit is operated from India, so your information is stored and processed in India and through the global services listed above. If you live in the UAE, UK, EU, USA, Canada, Australia or elsewhere, using our service means your data is transferred to India. We apply the same protections to all clients, and you can use the rights below wherever you live.

Cookies and analytics

Our website uses Google Analytics to understand which pages are useful (visit counts, device type, referral source). This uses cookies and similar technologies. You can block or delete cookies in your browser settings, or install Google's opt-out add-on; the site continues to work either way. Our chatbot runs in your browser and passes you to WhatsApp only when you choose to.

How long we keep it

We keep client records while your programme runs and for a reasonable period afterwards, for support, refunds and records. We keep payment records for as long as tax and accounting rules require. When you ask for deletion, we remove what we are not legally required to keep.

Security

We limit access to client information to the people who need it and use the security features of the services we rely on. No online system is completely secure, so please avoid sending anything beyond what your coaching needs, and never share your card number, PIN or OTP with anyone claiming to be GroomFit.

Your rights

You can ask us at any time to:

show you the information we hold about you
correct anything inaccurate
delete your data after your programme ends, subject to legal record-keeping
stop marketing messages or withdraw your consent

Message us on WhatsApp or email groomfit.in@gmail.com and we will respond promptly.

Children

Our service is for adults preparing for marriage. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy as our service changes. The "last updated" date at the top shows the latest version. By applying to or joining GroomFit and using this website, you agree to the practices described here.